Privacy Statement

This privacy statement outlines the manner in which Alexander Forbes Investments handles your personal information submitted to Alexander Forbes Investments Limited (“Alexander Forbes Investments”) via the Alexander Forbes Investments website (“this site”).

This privacy statement is intended to inform you of the types of information we collect from you, how the information is used and under what circumstances we will share it with third parties. You acknowledge by visiting that you accept the practices which are outlined within this privacy statement.

Personal information refers to information that identifies or relates specifically to you. It includes but is not limited to details such as name, age, identity numbers, addresses, contact details, liabilities and income and payments records.

The principles underlying Section 51 of the Electronic Communications and Transactions Act, 2002 can be summarised as follows:
  • your personal information can only be collected, collated, processed or disclosed with your express written permission unless permitted or required to do so by law
  • your personal information may not be electronically requested, collected, collated, processed or stored unless it is necessary for the lawful purpose for which the personal information is required
  • the specific purpose for which any personal information is being requested, collected, collated, processed or stored must be disclosed in writing
  • your personal information cannot be used for any other purpose other than the disclosed purpose unless express written permission has been requested from you or unless permitted or required to do so by law.

Alexander Forbes Investments will disclose or report personal information if and when required to do so by law or any regulatory authority and to its employees, agents and contractors who require such information in order to carry out their duties.

There is no obligation on you to provide your personal information, however, we bring to your attention that your personal information will be collected when you use this site, complete any online application forms, contact us electronically or use any service or facilities offered through this site.

You agree that Alexander Forbes Investments can use your personal information to inter alia identify you, to process your instructions and requests, contact you in the event of a query and bring to your attention details of Alexander Forbes Investments or any affiliated parties services and products.

You agree that Alexander Forbes Investments may use your personal information to send you information on new services or products that may be of interest to you and from time to time will mail, email or SMS information to you with details of our business or any affiliated parties services and products.

Alexander Forbes Investments values the personal information that you provide and will take all reasonable steps to protect your personal information against loss, misuse or unauthorised alteration. Your personal information will therefore be stored in databases that have safeguards to ensure the privacy and confidentiality of that personal information.

When you use the services or facilities provided by us, you may be given an access number, user name, password and/or personal identification number (PIN). You are responsible for maintaining the secrecy and confidentiality of your user name, access card, password or personal identification number ("PIN").

You agree that we shall be entitled to send "cookies" from this site to your computer. We use the word "cookie" to refer to information that is sent from this site to your hard drive, where it is saved and contains information to personalise your experience on this site. In this way, the next time you use this site we will know who you are and that you have visited this site before. Furthermore, if you provide your email address, you may receive emails from Alexander Forbes Investments or be contacted by us to follow up on your interest or questions. The Alexander Forbes Investments web server will log your Internet Protocol (IP) address or the IP address of your proxy server. It will not systematically track your domain name or your email address for any purpose.

We reserve the right, in our sole discretion to amend this privacy statement from time to time. You agree to review the privacy statement whenever you visit this site for any such amendments. Save as expressly provided to the contrary in this privacy statement, the amended version of the privacy statement shall supersede and replace all previous versions thereof.

This privacy statement will be governed by and construed and interpreted according to the laws of South Africa.